Dispute Process
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  1. Typically there are the following steps:

 

  1. 1. Reporting a dispute.

 

  1. There are two reasons for disputes:
  2. 1) Items Not Received - you can use this if you have not received the item.
  3. 2) Items Significantly Not as Described - you can use this if you felt the seller misrepresented the item in a way that directly affects the value or usability of the item.

 

  1. 2. Communicating with the seller.

 

  1. You can communicate with the seller via emails and online chatting.

 

  1. 3. Closing a dispute.

 

  1. If the dispute is resolved, you can close the dispute and this order is over.